Personalised orders are shipped within 7-8 working days after the approval of digital artwork.Non- personalised orders are shipped within 3-4 working days. Shipping time may vary as per the delivery location.

You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24 hours for the status of the shipment to correctly display at the tracking link.

We make sure that all the products are sent to you in one package. Please mail at paperhandy@outlook.com with the details of missing product along with your order details within 48 hours of receiving your order. We shall check and get back to you with the details.

Yes we do ship out globally, to get more details/place an order kindly write to us at paperhandy@outlook.com or reach us on +91-8768989898

Never receive/ accept  a product if the packaging is damaged. Also, we encourage making a video when you are unboxing the product. If you receive a damaged product upon unboxing, just write to us paperhandy@outlook,com within 24 hours along with the video. We will look into the matter and replace or refund (in the form of PaperHandy Credits), whichever is applicable. 

Please mail us at paperhandy@outlook.com for cancellation request with your order details.

- Orders can be cancelled only if it has not been processed/shipped from our warehouse.

- NO cancellation applicable for personalised/customised products once the order is placed. 

- Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery.

- Once shipped, we will not consider cancellation requests.

- If a cancellation request comes up before the product leaves our order-processing centre, we will try to hold the shipment but there is no guarantee that the cancellation request will be honoured.

- If the payment was by credit or debit card or net-banking, the money will be refunded to your credit or debit card or net-banking account, respectively. Typically, refunds are processed between 7- 12 working days.

- Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.